Shipping policy

We’re happy to ship across all of India, with complimentary shipping on all orders.

Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 3–10 business days, depending on your location and courier service availability.

As soon as your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way.

For Cash on Delivery (COD) orders, a partial payment is required at checkout to confirm the order. Please note that this partial payment is strictly non-refundable.

Please be aware that Sonaaz is not responsible for delays caused by courier partners, customs, or unforeseen circumstances. However, our team will always be happy to assist you with tracking and support.